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Healthfirst NY vs its rivals

Side-by-side comparison against Healthfirst NY's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

Healthfirst NY
This App
Sydney Health
Nemesis
Hélium
Contender
myEmblemHealth
Contender
ottonova
Contender
CareFirst Blue Connect
Contender
Vhi
Peer
Unimed-BH
Peer
LIV Saúde
Peer
Vithas
Peer
Core Identity
DeveloperHF Management Services LLCElevance Health, IncHéliumEmblemHealthottonova Technology Services GmbHCareFirst, Inc.Vhi Healthcare Designated Activity CompanyUNIMED-BH COOPERATIVA DE TRABALHO MEDICOLIV SaúdeVithas Sanidad S.L.
CategoryHealth & FitnessMedicalHealth & FitnessHealth & FitnessHealth & FitnessBusinessMedicalHealth & FitnessMedicalMedical
PlatformiOSAndroid, iOSAndroid, iOSiOS, AndroidiOSiOSiOS, AndroidAndroid, iOSAndroid, iOSAndroid, iOS
Store Metrics
Rating4.9 / 54.8 / 54.6 / 51.5 / 54.3 / 51.4 / 54.5 / 54.7 / 52.4 / 54.9 / 5
Ratings Count20,454526,19021,02716411237317,59618379
PriceFreeFreeFreeFreeFreeFreeFreeFreeFreeFree
Release DateApr 15, 2020Aug 30, 2019Nov 5, 2020Mar 30, 2022Jun 21, 2017Aug 11, 2024Aug 22, 2017Apr 25, 2012Jul 28, 2019Dec 18, 2025
Last UpdatedJun 11, 2026May 18, 2026Jan 4, 2026Apr 22, 2026May 13, 2026Apr 15, 2026Mar 22, 2026Oct 16, 2025Nov 26, 2025Apr 9, 2026
Sentiment & Reviews
Sentiment-negative-terrible------
Score-25/100-15/100------
Praises-
  • Digital insurance card access provides convenience for users who frequently forget their physical documentation
-
  • Basic insurance information access provides utility for users who manage to successfully navigate the login process
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Complaints-
  • Persistent login failures and authentication errors prevent users from accessing their account information entirely
-
  • Persistent login loops and authentication failures prevent users from accessing their health insurance information and cards
  • Frequent application crashes and slow loading times degrade the user experience on modern mobile hardware
  • Missing UI elements and broken navigation prevent users from viewing essential insurance documents like ID cards
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Requests-
  • Integration with third party fitness trackers to automate wellness activity logging and point collection
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Strategic Intel
Strengths
  • Community-based SDOH resource locator provides a distinct service-delivery moat
  • Virtual Community Office enables personalized, human-centric sales navigation
  • Digital ID card utility reduces administrative friction at point-of-care
  • HealthKit integration increases session frequency via personal health data aggregation
-
  • Secure messaging integration reduces call center overhead
  • Digital ID card access enables self-service proof-of-coverage
  • Modern UI sustains a premium brand perception
  • Digital-first architecture avoids legacy system bloat
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Weaknesses
  • Manual search-based support model increases user effort
  • Lack of real-time chat functionality compared to industry standards
  • Persistent authentication errors block core account access
  • Automated chat assistant forces users to phone support
-
  • 1.55-star iOS rating indicates severe stability issues
  • Persistent login loops prevent core feature access
  • Missing UI elements on specific devices
  • 4.27 rating on 11 reviews indicates low market penetration
  • Lack of 24/7 automated support creates service gap
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Pricingfreefreefreefreesubscriptionfreefreefreefreefree
MomentumMaintenanceMaintenanceSteadyMaintenanceActive-ActiveMaintenanceSteadyActive
Update Cadence1 versions5 versions, ~15d avg5 versions2 versions, ~1d avg5 versions, 3 majors/6mo, ~11d avg-5 versions5 versions5 versions5 versions

Compare Healthfirst NY head-to-head

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Healthfirst NY, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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