hear.com HORIZON is a medical utility app for iOS and Android that provides remote control and audio streaming for hear.com hearing aid wearers.
Product velocity
Unknown
Daily rank 🇺🇸
—
Medical
Sentiment
4.3
2k reviews
Nemesis
Fragmented field
The App DNA
What makes this app unique?
Users hire the app to manage complex sound environments and stream media directly to their hearing aids, reducing the need for manual device adjustments.
For Users of hear.com HORIZON hearing aids seeking smartphone-based control and audio streaming capabilities.
What does it look like?
Key features
Four specialized amplification programs (MUSIC, ACTIVE, COMFORT, RELAX) for specific listening environments.
Signal processing function designed to isolate and clarify speech in noisy environments.
Spatial audio processing providing a 360-degree listening experience.
How much does it cost?
The app functions as a free utility for hardware owners, with monetization tied entirely to the initial sale of the hearing aid device.
Velocity
Steady developmentShow more...
Who built it?
Sivantos Pte
13+ apps tracked · Medical
Connexx Fit2Go
Signia App
Rexton App
TruHearing App
Connexx myUpdater
myRemote App
AudioService App
Vibe App
IX Demo
Audio Service App
MobileFitting
audibeneUser Sentiment
What do users think recently?
Recent user voice shows a frustrated sentiment. Users appreciate new users find the initial setup and sound quality helpful for adjusting to hearing aids, but report bluetooth connectivity drops frequently and requires manual resets that disrupt the daily hearing experience.
How are ratings & reviews evolving?
What users say, by theme
- New users find the initial setup and sound quality helpful for adjusting to hearing aids
- Bluetooth connectivity drops frequently and requires manual resets that disrupt the daily hearing experience
70 of 100 recent reviews analyzed · high confidence · Frustrated overall
Read the full review analysisUnlock 2 more frustration themes and 2 user requests, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for hear.com HORIZON
How's the Medical market?
The app holds a #54 position in the Medical category (KR) and #78 (ZA), reflecting a niche, hardware-dependent user base. The lack of Android-specific stability, despite the app being free, limits its reach compared to broader health-management platforms.
Read the market outlookThe rivals identified
Unlock the deeper market read.
Access the full report for freeThe Analyst's Read
Key takeaways for hear.com HORIZON
Where is it heading?
Users report: The medical app market is consolidating around stable, wearable-integrated experiences, leaving hardware-focused apps like hear.com HORIZON exposed. Without resolving the core Bluetooth and data persistence issues, the app will continue to see declining sentiment, as users prioritize reliability over proprietary sound modes.
- Frequent Bluetooth drops and setting resets in the latest version force a high-friction manual reset loop, which compounds the rating drag on Android.
- Recent updates focused on stability and bug fixes, but the lack of feature expansion leaves the app exposed to more stable, wearable-first health competitors.
The SWOT
- Proprietary sound processing modes (MY MODE) function as a B2B distribution barrier by locking users into the hardware ecosystem
- SPEECH FOCUS and PANORAMA EFFECT maintain category authority for the premium hardware line
- Implementing persistent user-defined default settings would reduce the high-friction manual reset loop
- Adding dark mode functionality would improve usability in low-light environments
Next best moves
Ship persistent user-defined settings because users report settings reset to default after docking → reduce daily manual adjustment friction
+ 1 more prioritized moveThe counter-intuitive read
The app's technical instability is a feature-set trap…
Read the full takeFeature gaps
Wearable-first data visualization (available in GotCGM Watchface but absent here) +1
Since the last report: The app's competitive position has declined due to technical instability, specifically Bluetooth connectivity drops and the failure to persist user settings, which now dominate user sentiment.
Bottom line
Technical instability in the latest version negates the value of the premium hardware, so the team must prioritize setting persistence and Bluetooth stability to prevent churn, as these are the top-cited barriers to daily use.
Unlock 2 critical frictions, 2 market threats, 1 more prioritized move and the analyst’s take.
Access the full report for freeSources
Report last updated