High confidence · Latest 71 of 81 total reviews analyzed · Based on 81 reviews. Signal may be noisy.

Frustrated

Recent user voice shows a frustrated sentiment. Users appreciate thermal imaging functionality provides a useful tool for professional diagnostic work in the field, but report connection failures and device incompatibility issues plague users on recent high-end android smartphone models and manual temperature range adjustments cause visual flickering and inconsistent color mapping during active use.

Rating: 2.7

Reviews: 81

Confidence: high

How did the latest release land?

Overall
2.7/ 5
(508)
Current version
2.7/ 5
-0.1 vs overall
(18)
Main signal post-update: connection failures and device incompatibility issues plague users on recent high-end Android smartphone models.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Praise

What users love

  • Thermal imaging functionality provides a useful tool for professional diagnostic work in the field
    • Users highlight the utility of the device for work-related thermal analysis
    • The app is described as a valuable tool for professional diagnostic tasks
Complaint

Common complaints

  • Connection failures and device incompatibility issues plague users on recent high-end Android smartphone models
    • Multiple reports of hardware failing to connect or being labeled unsupported on newer devices
    • Users express frustration with the app failing to recognize thermal cameras that previously functioned
  • Manual temperature range adjustments cause visual flickering and inconsistent color mapping during active use
    • Users report that manual palette settings trigger flashing artifacts on the display
    • The inability to lock temperature ranges makes comparative analysis between different scenes difficult
Request

Most requested

  • Full screen viewing mode requested to improve visibility and usability during thermal imaging sessions
    • Users explicitly ask for an option to hide UI elements for a full screen view

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AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by HIKMICRO Viewer, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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