High confidence · Latest 100 of 63.3K total reviews analyzed

Mixed

Recent user voice shows a mixed sentiment. Users appreciate unique camping discovery and host quality, but report app stability and crashes and customer support friction.

Rating: 4.8

Reviews: 63.3K

Confidence: high

How did the latest release land?

Overall
4.8/ 5
(63.4K)
Current version
4.8/ 5
+0.0 vs overall
(49.5K)
Main signal post-update: unique Camping Discovery.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Praise

What users love

  • Unique Camping Discovery
    • Great way to find nontraditional sites
    • Love the ability to find campgrounds you won’t find anywhere else.
  • Host Quality
    • Every campsite we've used the owners have went about and beyond
    • Hosts were very friendly and helpful.
Complaint

Common complaints

  • App Stability and Crashes
    • Version 4.11.1 keeps crashing immediately upon launch
    • App crashes every time I try to tap on a site
  • Customer Support Friction
    • The AI chat support has no ability to escalate to a human
    • There is no phone number to call or any person to help

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Hipcamp: Camping, RVs & Cabins, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0