Medium confidence · 99 reviews analyzed · Based on 99 reviews. Signal may be noisy.

Frustrated

Recent user voice shows a frustrated sentiment. but report login and stability issues.

Rating: 2.5

Reviews: 99

Confidence: medium

How did the latest release land?

Overall
2.6/ 5
(374)
Current version
2.5/ 5
-0.1 vs overall
(153)
Main signal post-update: login and stability issues.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Complaint

Common complaints

  • Login and stability issues
    • Users report frequent crashes and difficulty accessing accounts
Request

Most requested

  • Real-time service updates
    • Users request visibility into technician arrival times

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by HomeServe - Home Repair, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0