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HomeServe - Home Repair vs its rivals

Side-by-side comparison against HomeServe - Home Repair's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

HomeServe - Home Repair
This App
Pool Clarity: DIY Pool Care
Peer
Fixzoy
Peer
Lux Products
Peer
Vantaca Home
Peer
Fluidra Pool
New Kid
Moje Żarki
New Kid
Core Identity
DeveloperHomeServe USADecal Venue, Inc.GAMEZOO STUDIO PRIVATE LIMITEDJohnson Controls, Inc.Vantaca, LLCZodiac Pool Systems, Inc.EcoHarmonogram
CategoryLifestyleLifestyleBusinessLifestyleLifestyleLifestyleEducation
PlatformAndroid, iOSiOS, AndroidiOSiOSiOS, AndroidiOS, AndroidAndroid
Store Metrics
Rating2.5 / 50.0 / 50.0 / 51.5 / 51.4 / 55.0 / 50.0 / 5
Ratings Count15300953620
PriceFreeFreeFreeFreeFreeFreeFree
Release DateApr 3, 2019May 7, 2026Jul 8, 2024Jun 30, 2015Jul 19, 2023Apr 5, 2026Mar 17, 2026
Last UpdatedApr 27, 2026May 7, 2026Jul 8, 2024Apr 23, 2026May 4, 2026May 7, 2026May 4, 2026
Sentiment & Reviews
Sentimentnegativemixed-terriblenegative--
Score30/10035/100-15/10020/100--
Praises-
  • Chemical recommendation logic provides helpful guidance for maintaining clear pool water quality
  • Long-term users appreciate the ability to track water quality history across multiple seasons
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Complaints
  • Login and stability issues
  • Persistent data loss and failure to save new entries frustrate daily active users
  • Account authentication errors and login failures prevent access to core app functionality
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  • Login and access failures
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Requests
  • Real-time service updates
  • Professional service features including GPS logging and invoice generation for service companies
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Strategic Intel
Strengths
  • Established protection plan base provides captive user segment
  • Personalized dosing logic functions as a category authority moat
  • Service report card creates a unique retention loop for auditing contractors
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  • Hardware-locked utility model ensures direct alignment with thermostat sales
  • Multi-property account switching reduces login friction for owners of multiple units in one community
  • Proprietary hardware-control protocol locks in Polaris cleaner owners
  • S-Pattern cleaning path customization provides a unique hardware-management capability
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Weaknesses
  • 2.46★ iOS rating indicates severe friction in account management
  • Lack of real-time technician tracking forces support inquiries
  • Persistent data loss on entry prevents reliable daily use
  • Account authentication failures lock users out of core functionality
  • Broken ad-removal purchase flow erodes user trust
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  • 1.47-star rating indicates severe technical instability
  • Lack of cross-brand interoperability limits user retention
  • 1.4★ iOS rating indicates severe technical instability
  • No amenity reservation system compared to competitors
  • Zero water-chemistry analysis features
  • Hardware-dependent utility limits the app to a maintenance-only role
  • 0.0 rating on Android platform
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Pricingfreefreefreefreefreefreefree
MomentumMaintenanceZombie--MaintenanceMaintenance-
Update Cadence2 versions, ~3d avg2 versions, ~343d avg--2 versions, ~3d avg2 versions, 2 majors/6mo, ~1d avg-

Compare HomeServe - Home Repair head-to-head

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by HomeServe - Home Repair, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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