High confidence · Latest 78 of 111 total reviews analyzed · Based on 111 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate convenient access to park schedules and wait times helps guests plan their daily itinerary, but report frequent app crashes and system errors prevent users from linking tickets or managing reservations.
Rating: 4.2
Reviews: 111
Confidence: high
How did the latest release land?
Overall
4.0/ 5
★★★★★
(17.9K)Current version
4.6/ 5
+0.6 vs overall
★★★★★★
(6.1K)Main signal post-update: convenient access to park schedules and wait times helps guests plan their daily itinerary.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Rating over time
Vertical markers = app releases. Hover any release for the post-release impact delta.
Releases:MajorMinorPatch2 releases in range
Review themes
Praise
What users love
- Convenient access to park schedules and wait times helps guests plan their daily itinerary
- “Users appreciate having real-time access to attraction wait times and show schedules”
Complaint
Common complaints
- Frequent app crashes and system errors prevent users from linking tickets or managing reservations
- “Users report consistent system errors and crashes when attempting to sign in or link tickets”
Request
Most requested
- Native integration of ticket management and payment processing to avoid browser redirection
- “Users request that ticket purchasing and management happen entirely within the app”