High confidence · Latest 100 of 648 total reviews analyzed
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate ease of access and utility for scheduling, but report login and authentication failures and app stability and errors.
Rating: 2.7
Reviews: 648
Confidence: high
How did the latest release land?
Overall
4.2/ 5
★★★★★
(648)Current version
2.7/ 5
-1.5 vs overall
★★★★★★
(31)Main signal post-update: login and Authentication Failures.
Review themes
Praise
What users love
- Ease of Access
- “Easy to use. Fast and easy access is very ideal.”
- “It's better and faster for me 2 check my schedules”
- Utility for Scheduling
- “This app is great for getting my schedule and for sending notes to my managers.”
- “You can see your schedule, transfer shifts, leave messages for your work family”
Complaint
Common complaints
- Login and Authentication Failures
- “having a very hard time logging in with my info”
- “keeps giving errors messages or can't log in”
- “User and password isn't working. Keeps rejecting me for some reason.”
- App Stability and Errors
- “crashes frequently”
- “App was working yesterday and now it tells me certificate not verifed”
- “It's keep kicking me out”