The latest update, focused on performance and stability, resulted in a 0.71 star rating decline and a 44-place drop in category rank. Sentiment is negative, with users reporting privacy concerns and billing issues rather than technical stability. The net impact is negative due to these emerging trust-based complaints.

Hi Pros, thanks for using Housecall Pro!
We know you’re super busy running your home service business, and thanks to this latest app update, things will run a little smoother. We’ve squashed some bugs and made some minor improvements to make your experience the best it can be.
Need support now? Call us at 855-889-3468 or email us at [email protected] so we can assist.

The latest update resulted in a 1.14 star rating decline on Android, dropping the average from 3.39 to 2.25. Sentiment is negatively impacted by reports of deceptive billing practices for add-on services. The update is classified as negative due to these specific user complaints.