High confidence · 99 reviews analyzed · Based on 99 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate niche availability, but report deceptive billing & subscriptions and delivery delays.
Rating: 4.7
Reviews: 99
Confidence: high
How did the latest release land?
Overall
4.5/ 5
★★★★★★
(27.3K)Current version
4.7/ 5
+0.1 vs overall
★★★★★★
(20K)Main signal post-update: niche Availability.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- Niche Availability
- “you need this for Chinese food alright”
- “Works great in nyc where ther s a good amount of asian places!”
Complaint
Common complaints
- Deceptive Billing & Subscriptions
- “Tricks people into subscribing and makes it extremely difficult to get out of it.”
- “It will automatically add tips for the delivery without your permission.”
- Delivery Delays
- “delivery is ALWAYS late”
- “Waited 3 hours for the food to never have even left the restaurant”
- Poor Customer Support
- “Hungry Panda support refuses to give me a refund”
- “customer service is very hard to reach!”