Identity is a remote verification tool for users to complete compliance checks via video chat or biometric scans on iOS.
The App DNA
What makes this app unique?
It removes the time-intensive friction of in-person document verification for users onboarding into regulated financial or telecommunications services.
For Enterprises in regulated sectors like banking, telecommunications, and gaming that require secure, compliant user onboarding.
What does it look like?
Key features
Remote identity verification via live video chat with a certified staff member.
Automated identity verification using AI and biometric checks.
Legally binding digital signatures meeting EU eIDAS standards.
How much does it cost?
Identity functions as a free client-side interface for IDnow's B2B platform, which monetizes through enterprise service contracts.
Velocity
Dormant developmentopaqueShow more...
Identity has entered a zombie state, with no updates or feature releases recorded in over a year. The last release occurred 412 days ago and consisted only of minor bug fixes. There is no evidence of ongoing development or operational support for the platform.
Who built it?
IDnow
6 apps tracked · Utilities
IDnow Online Ident
IDnow Online-Ident
IDnow Verify
IDnow AutoIdent
identity onlineUser Sentiment
What do users think recently?
Review voice lately leans thrilled. Users appreciate the identification process provides a fast and efficient experience for users completing identity verification requirements and support staff demonstrate patience and helpfulness when assisting users through the verification steps in english.
How are ratings & reviews evolving?
What users say, by theme
- The identification process provides a fast and efficient experience for users completing identity verification requirements
- Support staff demonstrate patience and helpfulness when assisting users through the verification steps in English
- Camera autofocus failure during document scanning prevents users from completing the required identity verification process
23 of 23 recent reviews analyzed · moderate confidence · Thrilled overall
Read the full review analysisUnlock 1 more frustration theme, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for identity
How's the Utilities market?
Identity maintains a 4.56 rating across 81 total ratings, reflecting a stable user base despite the lack of recent updates. The app's position is defined by its role as a free gateway to IDnow's B2B enterprise services rather than as a standalone consumer product.
The rivals identified
The Analyst's Read
Key takeaways for identity
Where is it heading?
The market for identity verification is shifting toward fully automated, AI-driven onboarding to reduce enterprise costs. Identity's reliance on human-staffed VideoIdent, combined with a stalled release cadence, leaves it exposed to rivals that offer more reliable, automated experiences.
- The 13-month development silence suggests a shift toward maintenance-only mode, which leaves the app vulnerable to technical regressions.
- The core VideoIdent and AutoIdent features remain compliant with EU eIDAS standards, sustaining the app's utility for enterprise partners.
The SWOT
- Certified VideoIdent process meets strict EU eIDAS and German privacy regulations
- Qualified Electronic Signatures provide a legally binding digital verification layer
- Automated biometric AutoIdent checks could reduce human-staffing costs for enterprise clients
Next best moves
Audit camera autofocus logic because users report scanning failures → reduce verification drop-off
+ 1 more prioritized moveThe counter-intuitive read
The lack of updates is not just a neglect of the product…
Read the full takeSince the last report: The app's competitive position has shifted toward a clearer definition as a B2B enterprise gateway, while the lack of development cadence is now formally categorized as a technical weakness.
Bottom line
Identity's value rests on its regulatory compliance, but the lack of technical maintenance threatens its utility. Addressing the camera autofocus failure would unlock higher completion rates for the core verification flow, which is the primary driver of enterprise value.
Unlock 3 critical frictions, 1 market threat, 1 more prioritized move and the analyst’s take.
Access the full report for freeFAQ
Is Identity free to use?
Does Identity work for non-German speakers?
What should I do if the camera won't scan my ID?
Sources
- [1] App Store listing, source
Report last updated