IMC Roadside Assistance is a utility app for International Motoring Club members to request emergency vehicle recovery and administrative services in the UAE and Oman.
The App DNA
What makes this app unique?
The app removes the friction of calling a support center by providing a direct, location-aware request channel for existing club members.
For Vehicle owners in the UAE and Oman requiring emergency roadside recovery and automotive administrative support.
What does it look like?
Key features
In-app submission of vehicle breakdown location and details for dispatch.
Round-the-clock telephone support for emergency coordination and service dispatch.
Provision of a temporary vehicle during repair or recovery periods.
Concierge handling of vehicle registration and administrative paperwork.
How much does it cost?
The app functions as a utility for existing club members, with no direct in-app subscription or purchase pricing disclosed.
Velocity
Dormant developmentopaqueShow more...
IMC Roadside Assistance has entered a state of inactivity, with no updates released in the last 375 days. The development momentum is non-existent, as the only version in the analyzed window consisted solely of minor bug fixes. Given the lack of any feature development or maintenance activity for over a year, the app is classified as a zombie.
Who built it?
International Motoring Club
3 apps tracked · Utilities
IMC Roadside Assistance
IMC PartnerUser Sentiment
What do users think recently?
How are ratings & reviews evolving?
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for IMC Roadside Assistance
How's the Utilities market?
IMC Roadside Assistance occupies a niche utility space for club members, maintaining a 3-star rating on the App Store with minimal user engagement.
Read the market outlookThe rivals identified
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Access the full report for freeThe Analyst's Read
Key takeaways for IMC Roadside Assistance
Where is it heading?
The roadside assistance market is shifting toward integrated insurance-based recovery services, leaving standalone club utilities like this one exposed to displacement. The current maintenance-only posture ensures stability but prevents the app from matching the modern, real-time tracking expectations of the broader automotive market.
- The 375-day update gap confirms the app is in maintenance mode, which limits the risk of regression but prevents competitive growth.
- The 3-star rating indicates that the current utility does not meet user expectations, which could lead members to seek third-party alternatives.
The SWOT
- 24/7 multilingual call center integration provides a human-verified service layer
- Concierge vehicle registration support creates a high-friction service barrier
- Real-time GPS tracking for dispatch vehicles would reduce user anxiety during recovery
- In-app status updates for administrative paperwork would shift the manual-coordination burden
Next best moves
Audit the dispatch request flow because the 3-star rating suggests friction in the core utility → improve service reliability
The counter-intuitive read
The app's lack of updates is not a…
Read the full takeSince the last report: The integration of a 3-star rating into the sentiment profile marks a shift from a neutral maintenance-only assessment to one that identifies active user friction. This rating now serves as a primary indicator of potential member churn to third-party insurance alternatives.
Bottom line
IMC Roadside Assistance functions as a legacy service portal, and the lack of development activity suggests the club prioritizes call-center operations over digital experience. Maintaining the current utility is sufficient if the goal is strictly to provide a dispatch request channel.
Unlock 2 critical frictions, 1 market threat and the analyst’s take.
Access the full report for freeFAQ
Is IMC Roadside Assistance free to use?
How does this compare to general roadside recovery apps?
What should I do if the app is not working?
Are there alternatives to this app for roadside help?
Sources
Report last updated