Report updated Apr 16, 2026
The Official MTA App
For daily commuters and transit riders in the New York City area.
Overview · Full Intel report in progress
The Official MTA App is an established travel app that is completely free. With a 4.2/5 rating from 19.5K reviews, it shows polarized user reception.
What is The Official MTA App?
Current Momentum
v4.4 · 1w ago
IntenseLast updated 8d ago. 5 versions tracked.
Competition
Rivals identification in progress
7-Day Rank Pulse 🇺🇸
TravelRating Pulse 🇺🇸
What makes this app unique?
What Does It Look Like?
What Are The Key Features?
Provides up-to-the-minute arrival information for every subway station and bus stop.
Displays current service issues, planned changes, and elevator or escalator outages.
Allows users to save specific subway lines or bus routes for quick access to arrival info.
Connects users directly with an MTA employee for ride assistance.
How much does it cost?
Who Built It?
Metropolitan Transportation Authority
Providing real-time transit navigation and ticketing for New York City area rail and bus commuters. Simplifying daily travel through integrated GPS tracking and service status updates.
Portfolio
2
Apps
What other apps does Metropolitan Transportation Authority make?
Explore the full Metropolitan Transportation Authority report
Portfolio breakdown, audience, momentum, and every app published by Metropolitan Transportation Authority.
Analysis in progress, available soon
What do users think recently?
Analysis in progress, available soon
View the full user-sentiment analysis
Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.
Analysis in progress, available soon
What is the competitive landscape for The Official MTA App?
Where is it available?
Localized markets (1)
How's The Travel Market?
How does it evolve in the Travel market?
Rank progression
11 active rankings tracked — 30-day window
Strategic analysis coming soon
SWOT, key takeaways & outlook
The outtake for The Official MTA App
Key Takeaways
While the app offers essential real-time transit data, recent user feedback highlights significant dissatisfaction regarding the removal of widgets and navigation changes in the latest update.
Where Is It Heading?
Trend analysis
Available very soon