Insightly CRM user reviews, decoded
High confidence · 49 reviews analyzed
Frustrated
Review voice lately leans frustrated. Users appreciate business card scanner functionality provides efficient lead capture for sales professionals working on the go and mobile interface navigation feels more intuitive and less cumbersome than the desktop web platform version.
Rating: 4.3
Reviews: 49
Confidence: high
The latest update introduced AI-powered scanner improvements, but post-update reviews continue to cite persistent crashes and billing dissatisfaction, indicating that core stability and monetization friction remain unresolved.
How did the latest release land?
Overall
4.0/ 5
★★★★★
(1.8K)Current version
4.3/ 5
+0.4 vs overall
★★★★★★
(287)Main signal post-update: business card scanner functionality provides efficient lead capture for sales professionals working on the go.
Limited review volume (49 reviews). Sentiment analysis will deepen as more data lands.