Report updated Jun 7, 2026

InTemp is a struggling utilities app that is completely free. With a 1.9/5 rating from 76 reviews, it struggles with user retention. Users particularly appreciate occasional positive experiences with technical support staff resolving specific connectivity hurdles, though frequent application crashes and forced closures during login or data download attempts remains a common concern.

What is InTemp?

InTemp is a mobile utility for iOS and Android that manages cold chain data loggers for the pharmaceutical and healthcare industries.

Users hire InTemp to maintain regulatory compliance for temperature-sensitive inventory, but the app's frequent connectivity failures disrupt the very audit trail it is designed to protect.

Current Momentum

v6.2 · 5mo ago

Maintenance
  • Shipped cellular gateway support for remote monitoring.
  • Ships generic bug fixes in latest release.

Active Nemesis

Fragmented niche

No dominant direct rival identified yet — see Other Rivals below.

Other Rivals

SmartDrive Compliance
MatrixCare for Home Care
zInspector 3
Locus Mobile

7-Day Rank Pulse 🇺🇸

Utilities

No ranking data

BusinessGrossing

Rating Pulse 🇺🇸

Recent User Mood

What makes this app unique?

What Does It Look Like?

Loading...

What Are The Key Features?

21 CFR Part 11 ComplianceDifferentiator

System architecture designed to meet FDA and EMA regulatory requirements for electronic records

InTempConnect Cloud IntegrationDifferentiator

Centralized cloud-based data warehousing, analytics, and alerts

Bluetooth Low Energy (BLE) Data LoggingStandard

Wireless data collection from CX-series loggers to mobile devices

How much does it cost?

Free
  • App is free to download
  • Hardware and cloud services sold separately via B2B channels

The app functions as a free utility interface for proprietary hardware and cloud-based enterprise services.

Who Built It?

Utilities

Enrichment in progress

Publisher profile available very soon

What other apps does Onset Computer make?

What do users think recently?

High confidence · 29 reviews analyzed

How did the latest release land?

Overall
1.9/ 5
(76)
Current version
2.3/ 5
+0.5 vs overall
(15)
Main signal post-update: occasional positive experiences with technical support staff resolving specific connectivity hurdles.

What is the recent mood?

Upset

Recent user voice shows a upset sentiment. Users appreciate occasional positive experiences with technical support staff resolving specific connectivity hurdles, but report frequent application crashes and forced closures during login or data download attempts.

Limited review volume (29 reviews). Sentiment analysis will deepen as more data lands.

View the full user-sentiment analysis

Mood gauge, ratings & review-volume history, every praise / complaint / request, and sentiment over time.

Go deeper

What is the competitive landscape for InTemp?

Where is it available?

Localized markets (1)

United States

How's The Utilities Market?

How does it evolve in the Utilities market?

InTemp holds a #114 position in the US Business category, but the 2.04 average rating across platforms signals that the app's technical instability is undermining its regulatory value proposition.

Rank progression

2 active rankings tracked — 30-day window

The rivals identified

Same space(4)

Locus Mobile competes by providing specialized field data collection and mapping tools that overlap with InTemp's requirement for reliable, location-aware environmental monitoring.

Differentiators

  • Offers an interactive map interface for visualizing field data, which InTemp currently lacks entirely.
  • Provides robust offline field data collection capabilities, ensuring continuity in remote or low-connectivity environments.
  • Features highly configurable data validation rules that allow users to enforce specific site-level compliance standards.

zInspector 3 serves as a peer in the field-data collection space, focusing on high-frequency inspection workflows that mirror the operational needs of InTemp's pharmaceutical logistics users.

Differentiators

  • Integrates 360-degree panoramic imaging, providing a superior visual audit trail compared to standard data logs.
  • Utilizes zAssistant AI to automate inspection workflows, significantly reducing the manual burden on field operators.
  • Maintains a massive user base and high rating, signaling superior reliability and established trust in the market.

MatrixCare competes for the same healthcare and life sciences professional audience by managing critical compliance and verification workflows in distributed environments.

Differentiators

  • Includes Electronic Visit Verification (EVV) functionality, which is a critical regulatory requirement for healthcare service providers.
  • Provides integrated schedule management and agency notifications, creating a comprehensive operational hub beyond simple data logging.
  • Offers point-of-care documentation tools that streamline clinical workflows, which InTemp does not currently support.

SmartDrive overlaps with InTemp by providing essential compliance and logging tools for the cold chain distribution and transportation sector.

Differentiators

  • Features native Geotab integration, allowing for seamless synchronization between vehicle telematics and compliance logging data.
  • Supports HOS (Hours of Service) logging, a critical requirement for logistics fleets that InTemp does not address.
  • Provides standardized Driver Vehicle Inspection Reporting (DVIR) tools to ensure fleet safety and regulatory compliance.

Compare InTemp against every rival

All rivals in one side-by-side table — identity, store metrics, ratings & sentiment, and strategic intel — plus a head-to-head page for each.

Go deeper

The outtake for InTemp

Strengths to defend, gaps to attack

Core Strengths

  • 21 CFR Part 11 compliance architecture functions as a regulatory barrier to entry
  • CX5000 Gateway enables remote monitoring for large-scale facilities

Critical Frictions

  • 1.75★ Android rating indicates platform-specific instability
  • Lack of persistent login session creates daily workflow friction

Growth Levers

  • Integration of interactive map interfaces for field data visualization
  • Expansion of AI-assisted inspection workflows to reduce manual operator burden

Market Threats

  • zInspector 3’s AI-driven inspection workflows reduce manual labor costs
  • MatrixCare’s integrated scheduling creates higher switching costs for healthcare clients

What are the next best moves?

highInvest

Ship persistent login session because user reviews cite authentication as top friction point → increase daily active usage

Top request in user sentiment data is for persistent login to avoid manual entry.

Trade-off: Delay the UI dashboard refresh by one sprint.

highPivot

Audit Bluetooth pairing logic because pairing failure is the #1 complaint theme → improve hardware detection reliability

Connectivity failures are the primary driver of the 2.04 average rating.

Trade-off: Pause work on the new reporting PDF export format.

A counter-intuitive read

The app's regulatory compliance is a double-edged sword: it forces enterprise adoption while simultaneously masking the product's technical failure, as users are locked into the hardware ecosystem despite the poor mobile experience.

Feature Gaps vs Competitors

  • Interactive map interface (available in Locus Mobile)
  • Electronic Visit Verification (available in MatrixCare)
  • AI-assisted inspection workflows (available in zInspector 3)

Key Takeaways

InTemp maintains a strong regulatory moat through 21 CFR Part 11 compliance, but the high-frequency crashes and pairing failures threaten its core utility, so the PM must prioritize session persistence and connectivity stability to prevent churn to more reliable field-data competitors.

Where Is It Heading?

Declining

The cold chain monitoring market is shifting toward automated, AI-driven inspection workflows that reduce manual operator burden. InTemp's current maintenance-mode updates leave it exposed to more reliable, feature-rich competitors like zInspector 3, which will erode market share unless the core mobile experience is stabilized.

Persistent login friction in the latest release disrupts daily workflows, which compounds the rating drag already visible on Android.

Bluetooth connectivity failures in the latest build prevent hardware discovery, which renders the primary data-logging utility ineffective for professional users.

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by InTemp, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

What's new

The product remains in maintenance mode with worsening sentiment and new critical stability issues, specifically application crashes and login friction.

declined

Sentiment Score Decrease

added

New Critical Complaint Theme

shifted

BLE Logging Repositioning

improved

Rating Increase

Cite this report

Marlvel.ai. “InTemp Intelligence Report.” Updated Jun 7, 2026. https://marlvel.ai/apps/intemp

Agent Markdown (.md)See methodologyContact support

Data licensed under CC-BY-NC 4.0