Intercom App Type B user reviews, decoded
High confidence · Latest 69 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Fresh user feedback skews upset. Users appreciate clear audio and video quality provides a functional monitoring experience for users with compatible hardware, but report persistent connection errors and system-in-use messages prevent users from answering doorbells or unlocking gates.
Rating: 4.2
Reviews: 99
Confidence: high
The latest update failed to address the core connectivity and notification management complaints, leaving the sentiment landscape unchanged and predominantly negative.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Clear audio and video quality provides a functional monitoring experience for users with compatible hardware
Common complaints
- Persistent connection errors and system-in-use messages prevent users from answering doorbells or unlocking gates
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 99 reviews. Updated regularly.