Intermountain Health user reviews, decoded
High confidence · 50 reviews analyzed · Based on 50 reviews. Signal may be noisy.
Recent user voice shows a mixed sentiment. Users appreciate patients value the ability to manage appointments and view lab results in one location and direct messaging features allow patients to communicate with their doctors and receive timely responses, but report technical barriers during login and verification processes prevent users from accessing their medical records.
Rating: 3.9
Reviews: 50
Confidence: high
The latest update improved navigation for many, but persistent reports of login failures and billing errors suggest that the underlying technical issues remain unresolved.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Patients value the ability to manage appointments and view lab results in one location
- Direct messaging features allow patients to communicate with their doctors and receive timely responses
- The current interface is perceived as more navigable and understandable than the previous version
Common complaints
- Technical barriers during login and verification processes prevent users from accessing their medical records
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 50 reviews. Updated regularly.