High confidence · Latest 100 of 1.3K total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate utility for road conditions and ease of use, but report feature regressions and bugs and inaccurate or outdated information.
Rating: 4.7
Reviews: 1.3K
Confidence: high
How did the latest release land?
Overall
4.0/ 5
★★★★★
(1.3K)Current version
4.7/ 5
+0.6 vs overall
★★★★★★
(263)Main signal post-update: utility for Road Conditions.
Review themes
Praise
What users love
- Utility for Road Conditions
- “This app really helps, especially during a Blizzard”
- “I trust the report feature to make safe travel decisions”
- “I work in Emergency Medicine and find this incredibly helpful and accurate”
- Ease of Use
- “smooth, nice,easy”
- “easy 2 use and local focus”
Complaint
Common complaints
- Feature Regressions and Bugs
- “you used to be able to see live video of the trucks. I really miss that feature”
- “The new password protected version is awful”
- “continuously shuts down the app”
- Inaccurate or Outdated Information
- “Useless!! doesn't show exit closures or road construction”
- “Some road closures not shown on the map, so closed roads appear open”
- Poor UI/UX Design
- “Great map, but there is no legend”
- “Hard to navigate”
- “There is lots of bubbles in the way on the map”