| Core Identity |
| Developer | ISS World Services | CleanCity LLC | County of Stearns | City of North Vancouver | Gastonia, NC | Republic Services, Inc. | S. Franzen Söhne GmbH | Generation Next |
| Category | Business | Business | Reference | Reference | Reference | Utilities | Utilities | Business |
| Platform | iOS | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS, Android | iOS, Android | Android |
| Store Metrics |
| Rating | 0.0 / 5 | 0.0 / 5 | 4.4 / 5 | 4.9 / 5 | 4.8 / 5 | 4.2 / 5 | 0.0 / 5 | 0.0 / 5 |
| Ratings Count | 0 | 0 | 13 | 12 | 370 | 3,274 | 0 | 0 |
| Price | Free | Free | Free | Free | Free | Free | Free | Free |
| Release Date | May 27, 2024 | Nov 13, 2024 | Jan 10, 2019 | Nov 9, 2015 | Sep 7, 2018 | Jul 14, 2014 | Sep 29, 2025 | May 1, 2025 |
| Last Updated | Mar 3, 2025 | May 6, 2026 | Sep 27, 2025 | Sep 24, 2025 | Sep 26, 2025 | May 6, 2026 | Sep 29, 2025 | Mar 24, 2026 |
| Sentiment & Reviews |
| Sentiment | - | - | positive | excellent | excellent | terrible | - | - |
| Score | - | - | 75/100 | 85/100 | 85/100 | 15/100 | - | - |
| Praises | - | - | - Gamified sorting mechanics provide an engaging way for residents to learn local waste management policies
| - Automated collection reminders ensure residents never miss their scheduled municipal waste pickup days
- Simple and focused functionality provides clear value for residents navigating local city services
| - Automated collection day reminders ensure residents never miss their scheduled trash or recycling pickup
| - Basic account management features provide occasional utility for users who rarely encounter technical errors
| - | - |
| Complaints | - | - | - Missing operational hours within the interface force users to navigate to external county websites
| - Inconsistent notification delivery prevents users from relying on the app for timely collection alerts
- Inability to customize notification settings forces users to receive alerts for irrelevant waste categories
| - Address lookup failures prevent new residents from accessing personalized collection schedules within the application
| - Persistent inability to process bill payments within the app forces users to rely on phone support
- Frequent forced logouts and lack of password manager support create significant friction for daily users
| - | - |
| Requests | - | - | - | - Real-time tracking of collection vehicles would help residents confirm if they missed their pickup
| - Direct in-app scheduling for special bulk item pickups and yard waste collection services
| - Integration of biometric authentication and password manager support to simplify the recurring login process
| - | - |
| Strategic Intel |
| Strengths | - Global ISS brand reputation secures enterprise-grade trust
- Streamlined interface reduces administrative friction for site managers
| - Specialized hazardous waste scheduling for industrial facilities
- Direct lead-generation funnel for parent company services
- Real-time pickup tracking for service transparency
| - Gamified sorting mechanics drive user engagement
- ReCollect platform architecture ensures core functionality parity
| - City-sanctioned utility status ensures high trust and adoption among local residents
- Focused, single-purpose design reduces cognitive load for non-technical users
| - Automated reminder system reduces municipal support volume
- Waste Wizard database lowers recycling contamination rates
| - Missed-pickup reporting digitizes complaint intake [Operational Efficiency]
- Service alerts maintain reliability perception [Retention Lever]
| - Permission-based access levels function as a B2B distribution barrier
- Centralized dashboard provides professional-grade monitoring for disposal status
| - |
| Weaknesses | - Zero rating volume indicates low user adoption
- Lack of real-time tracking limits operational transparency
| - No automated billing or service-history tools
- Manual scheduling interface creates user friction
- Lack of multi-user role access for industrial teams
| - Missing operational hours force external navigation
- Low review volume limits social proof
- Limited service-request depth
| - Notification system lacks granular opt-out controls for multi-unit housing residents
- Sporadic alert delivery reliability erodes user trust in the core utility
| - Address lookup failures block new user onboarding
- Lack of bulk-pickup scheduling limits power-user utility
| - 1.2★ Android-iOS rating gap [Platform Parity]
- Persistent payment-processing failures [Core Utility]
- No password manager integration [User Friction]
| - Zero rating count across iOS and Android
- No automated notification triggers for collection schedules
- Lacks social proof or user-facing engagement features
| - |
| Pricing | free | free | free | free | free | free | free | free |
| Momentum | Zombie | Maintenance | Maintenance | Maintenance | Maintenance | Maintenance | Maintenance | - |
| Update Cadence | 1 versions | 2 versions, ~0d avg | 2 versions, ~173d avg | 2 versions, ~161d avg | 2 versions, ~166d avg | 2 versions, ~112d avg | 2 versions, ~182d avg | - |
