IT Support Coachv2.0.0

What changed

• UXComplete visual and structural redesign of the app interface and dashboard
• RetentionNew guided onboarding with personalized goals and skill levels
• ContentExpanded learning paths for beginners, L2 support, and CompTIA A+
• New featureNew premium-style CompTIA A+ Exam Coach path
• ContentAdded Microsoft 365 and Active Directory support ticket scenarios
• UXImproved ticket simulator flow with clearer steps and feedback
• UXRedesigned Coach tab with guided help for interviews and study planning
• UXUpdated UX for lessons, reference library, flashcards, and roadmaps
• UXImproved beginner-friendly language and navigation elements
• MonetizationRemoved Pro subscription gating making all content available

Original release notes

IT Support Coach has been redesigned to feel more like a personal IT mentor and modern learning platform.

• New guided onboarding with personalized goals and skill levels
• Cleaner home dashboard with Today’s Practice, progress, and quick actions
• Improved Learn tab with organized paths for beginners, help desk, L2 support, and CompTIA A+
• New premium-style CompTIA A+ Exam Coach path
• More realistic support ticket practice, including Microsoft 365 and Active Directory cases
• Improved ticket simulator flow with clearer steps and coach feedback
• Redesigned Coach tab with guided help for tickets, concepts, notes, interviews, and study planning
• Updated UX across lessons, reference library, flashcards, interview practice, roadmaps, and More screen
• Better beginner-friendly language, spacing, cards, progress bars, and navigation
• Removed Pro subscription gating so all content is available in this version