High confidence · 64 reviews analyzed · Based on 64 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate clean interface and utility for members, but report authentication failures and app stability and crashes.
Rating: 2.1
Reviews: 64
Confidence: high
How did the latest release land?
Overall
2.1/ 5
★★★★★
(64)Current version
2.0/ 5
-0.1 vs overall
★★★★★
(30)Main signal post-update: authentication Failures.
Review themes
Praise
What users love
- Clean Interface
- “Clean and simple.”
- “The JumpForward iPhone app is really easy to use.”
- Utility for Members
- “Best way to track recruit phone calls”
Complaint
Common complaints
- Authentication Failures
- “Desk will let me sign in but on the app my login can’t be found.”
- “Whenever I try to sign in using the app there is just an error message that pops up saying 'user type not allowed'”
- “Never lets me login, trash”
- App Stability and Crashes
- “Consistently says 'JumpForward has stopped working'”
- “The app crashes or doesn't open from time to time.”
- “It doesn't log my current calls or texts anymore and it always says that it has stopped.”