Low confidence · Latest 65 of 100 total reviews analyzed · Based on 100 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. but report frequent application crashes and freezing prevent residents from accessing their apartment buildings reliably and invasive permission requests for location and activity data frustrate users during daily door unlocking.
Rating: 1.4
Reviews: 100
Confidence: low
How did the latest release land?
Overall
1.8/ 5
★★★★★
(224)Current version
1.4/ 5
-0.3 vs overall
★★★★★★
(111)Main signal post-update: frequent application crashes and freezing prevent residents from accessing their apartment buildings reliably.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Complaint
Common complaints
- Frequent application crashes and freezing prevent residents from accessing their apartment buildings reliably
- “Users report the app hangs or closes unexpectedly when attempting to unlock doors”
- “Many residents are forced to uninstall and reinstall the app repeatedly to regain temporary access”
- Invasive permission requests for location and activity data frustrate users during daily door unlocking
- “Residents express concern over the app requiring unnecessary access to phone logs and physical activity”
- “Users report being prompted for location permissions every time they attempt to open a door”
Request
Most requested
- Integration with digital wallet platforms to provide a more reliable alternative to the mobile app
- “Users request support for digital wallet keys to bypass the unreliable app interface”
- “Residents ask for watch-based access to avoid needing their phone for every entry”