Klook: Travel & Activities user reviews, decoded
High confidence · Latest 79 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
The recent review mood reads excited. Users appreciate travelers find the booking process for activities and transport tickets simple and highly efficient and competitive pricing on hotels and attraction passes provides significant value for international tourists, but report customer support responsiveness is frequently described as slow or ineffective when resolving booking disputes.
Rating: 4.4
Reviews: 99
Confidence: high
The latest update introduced clearer promo tags to address discount confusion, but reports of voucher rejection and poor support responsiveness persist in post-update reviews.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Travelers find the booking process for activities and transport tickets simple and highly efficient
- Competitive pricing on hotels and attraction passes provides significant value for international tourists
- Reliable eSIM and data plan activation makes staying connected during international trips stress-free
Common complaints
- Customer support responsiveness is frequently described as slow or ineffective when resolving booking disputes
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 99 reviews. Updated regularly.