Kopi Kenangan Indonesia is a food and drink ordering app for commuters, providing pre-order and loyalty tracking for coffee and food across Indonesia.
Product velocity
Maintenance
Daily rank 🇺🇸
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Food & Drink
Sentiment
4.7
65 reviews
Nemesis
Dunkin North Africa
The App DNA
What makes this app unique?
Users hire the app to eliminate queue anxiety and save time during daily commutes, using the pre-order mechanism to ensure fresh pickup.
For Commuters and office workers in Indonesia seeking to minimize wait times for daily coffee and food purchases.
Key features
Users schedule orders for specific pickup times to bypass in-store queues.
In-app ordering and QR scanning at cashiers earn points across five membership levels.
Users modify temperature, size, sugar, ice, and toppings for coffee and food items.
How much does it cost?
The app functions as a direct-to-consumer sales channel for physical goods, utilizing loyalty points to drive repeat transactions.
Velocity
Maintenance developmentopaqueperformanceShow more...
The app has released only one update in the last 18 days, resulting in a cadence of approximately 0.06 releases per week. This frequency falls into the maintenance tier, as there is no evidence of new features or live operations. The release notes for the latest version are generic, indicating a focus on stability rather than active development. The development trend is currently stagnant.
Who built it?
PT.Bumi Berkah Boga
2 apps tracked · Food & Drink
Kopi Kenangan - Asli IndonesiaUser Sentiment
What do users think recently?
Review voice lately leans mixed. Users appreciate direct credit card payment support provides a convenient transaction method for local users and high product quality and frequent promotional offers drive consistent user satisfaction.
How are ratings & reviews evolving?
What users say, by theme
- Direct credit card payment support provides a convenient transaction method for local users
- High product quality and frequent promotional offers drive consistent user satisfaction
- Fragmented payment flows requiring external applications create unnecessary friction for the user
10 of 10 recent reviews analyzed · moderate confidence · Mixed overall
Read the full review analysisUnlock 1 more frustration theme, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for Kopi Kenangan Indonesia
How's the Food & Drink market?
Kopi Kenangan holds the #1 position in the Indonesian Food & Drink category, supported by a network of over 800 outlets. The gap between its dominant local footprint and the reported payment-flow friction suggests an opportunity to improve conversion by internalizing the checkout process.
Read the market outlookThe rivals identified
By Dunkin North Africa
Dunkin competes directly for the daily coffee consumer by offering a similar mobile-first ordering and pickup experience that prioritizes speed and convenience.
- Offers deep order customization options that allow users to tailor beverages beyond standard menu presets.
- Maintains a high-frequency release cadence, suggesting a more robust infrastructure for rapid feature deployment and updates.
- Leverages a massive, established global brand identity that provides significant defensive positioning against local market entrants.
Unlock the head-to-head verdict: where this rival wins, and where it loses.
Access the full report for freeThe Analyst's Read
Key takeaways for Kopi Kenangan Indonesia
Where is it heading?
The Indonesian coffee-tech market is consolidating, and Kopi Kenangan's reliance on legacy payment flows leaves it exposed to competitors that offer native checkout. Without a shift toward feature-rich loyalty and payment integration, the app risks losing its #1 position to rivals that prioritize user-experience friction reduction.
- Fragmented payment flows force users into secondary apps, which increases checkout abandonment and creates a significant barrier to repeat transactions.
- The latest release focuses on general bug fixes, indicating the app remains in maintenance mode rather than active feature expansion.
The SWOT
- 800+ outlet network functions as a physical distribution barrier
- Pre-order functionality reduces wait-time anxiety for daily commuters
- Integrating multi-channel payments directly into the app would reduce checkout friction
- Expanding loyalty program to include personalized rewards could increase lifetime value
Next best moves
Consolidate payment flows into a native in-app experience because users report frustration with secondary app requirements → increase conversion rate
+ 1 more prioritized moveThe counter-intuitive read
The app's #1 chart position is a liability…
Read the full takeFeature gaps
Native in-app payment processing (available in Guta App but missing here) +1
Since the last report: The app's competitive narrative shifted to prioritize payment-flow consolidation as a defensive measure against churn, while the SWOT analysis expanded to include physical scale as a key strength.
Bottom line
Kopi Kenangan defends its #1 local market position through physical scale, but payment-flow friction threatens the conversion funnel, so the PM must prioritize native payment integration to secure the user base against global competitors.
Unlock 2 critical frictions, 2 market threats, 1 more prioritized move and the analyst’s take.
Access the full report for freeFAQ
Is Kopi Kenangan app free to use?
Can I pay for my order directly in the app?
How do I earn points with Kopi Kenangan?
Sources
- [1] App Store, source
Report last updated