High confidence · Latest 100 of 22.5K total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate convenience of instant booking and scheduling, but report inconsistent contractor quality and communication.
Rating: 4.4
Reviews: 22.5K
Confidence: high
How did the latest release land?
Overall
4.5/ 5
★★★★★★
(22.5K)Current version
4.6/ 5
+0.1 vs overall
★★★★★★
(16.1K)Main signal post-update: convenience of instant booking and scheduling.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Convenience of instant booking and scheduling
- “Users highlight the ease of setting up recurring services without manual calls.”
Complaint
Common complaints
- Inconsistent contractor quality and communication
- “Reviews frequently cite missed appointments and varying quality of work.”
Request
Most requested
- Better contractor vetting and communication tools
- “Users request more reliable pro arrival times and clearer status updates.”