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Liberty Mutual Mobile vs its rivals

Side-by-side comparison against Liberty Mutual Mobile's closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

Liberty Mutual Mobile
This App
GEICO Mobile - Car Insurance
Nemesis
Getsafe: Insurance & Pension
Contender
Amica
Contender
Allianz Cliente
Contender
ERGO NEXT Insurance
Contender
Webull: Investing & Trading
Peer
Quick Sigorta Digital
Peer
1st for Women
Peer
Galicia Seguros
Peer
Core Identity
DeveloperLiberty MutualGEICOGetsafe Digital GmbHAmica Mutual Insurance CompanyAllianz BrasilNext insurance, incWebull Technologies Pte. Ltd.Quick Sigorta1st for WomenGalicia Seguros Argentina
CategoryFinanceFinanceFinanceUtilitiesAuto & VehiclesFinanceFinanceBusinessFinanceBusiness
PlatformiOS, AndroidiOS, AndroidAndroid, iOSiOSAndroid, iOSiOSAndroid, iOSiOS, AndroidAndroid, iOSAndroid
Store Metrics
Rating4.8 / 54.8 / 54.8 / 54.8 / 54.1 / 54.9 / 54.7 / 50.0 / 54.3 / 54.3 / 5
Ratings Count466,0624,678,1511817,9302,73711,592337,12401,3483,886
PriceFreeFreeFreeFreeFreeFreeFreeFreeFreeFree
Release DateOct 19, 2010Oct 8, 2009Oct 30, 2017Nov 22, 2010Jun 17, 2021Dec 28, 2021Jan 18, 2017May 12, 2024Sep 30, 2014Dec 13, 2017
Last UpdatedMay 12, 2026May 15, 2026May 13, 2026May 18, 2026May 18, 2026Apr 9, 2026Jun 22, 2026May 12, 2026Sep 15, 2025Mar 6, 2026
Sentiment & Reviews
Sentimentmixednegativemixed-------
Score35/10025/10050/100-------
Praises
  • Professional and helpful customer service agents provide positive support experiences during policy management interactions
  • Efficient self-service insurance management allows users to bypass telephone support wait times
  • English-language support for German insurance
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Complaints
  • RightTrack driving algorithm generates inaccurate scores by penalizing passengers and non-driving events
  • Authentication loops and persistent login failures prevent users from accessing billing and policy features
  • Android performance and stability issues
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Requests
  • Grace period for driving behavior detection to prevent false penalties for short-duration phone usage
  • Reliable and persistent biometric login integration to eliminate repetitive password entry requirements
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Strategic Intel
Strengths
  • RightTrack driving rewards incentivize long-term policy retention
  • Integrated claims management reduces support overhead via self-service
  • 24/7 roadside assistance utility [Service]
  • High-volume self-service document retrieval [Operational]
  • Established brand trust [Market]
  • Safepoints gamification drives proactive user engagement
  • 100% English-language interface captures the German expat market
  • High customer satisfaction sustains long-term retention
  • Specialized service focus provides quality advantage
-
  • Instant certificate generation loop drives daily active usage among contractors
  • B2B distribution barrier created by third-party certificate follower management
  • Vega AI market synthesis drives active trader retention
  • Extended-hours trading access captures high-volatility volume
  • Commission-free structure lowers the barrier for retail entry
  • One-tap emergency assistance mechanism reduces user friction during high-stress events
  • GPS-supported pharmacy locator provides immediate utility for policyholders
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Weaknesses
  • 0.7★ rating gap between Android and iOS
  • Authentication failures block access post-update
  • Persistent authentication loops [Technical]
  • Automated payment processing failures [Financial]
  • High-friction AI support barriers [UX]
  • 3.49 Android rating creates a 1.2★ platform gap
  • High-friction onboarding for non-standard insurance profiles
  • Lack of 24/7 virtual assistant forces agent reliance
  • Reactive feature set limits transactional utility
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  • No virtual assistant integration increases human-agent dependency
  • Lack of integrated risk-advisory tools limits utility to transactional policy management
  • Premium tier subscription requirement for IRA matching
  • Lack of integrated banking services
  • Reliance on order flow revenue
  • Zero public review volume indicates low user awareness or adoption
  • Lack of automated reimbursement workflows increases administrative overhead compared to peers
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Pricingfreefreefreemiumfreefreefreefreemiumfreefreefree
MomentumMaintenanceActiveMaintenanceZombie-MaintenanceActiveMaintenanceMaintenance-
Update Cadence5 versions, 2 majors/6mo, ~12d avg5 versions, ~16d avg2 versions, ~0d avg1 versions-1 versions, 1 majors/6mo5 versions, ~9d avg2 versions, 1 majors/6mo, ~2d avg5 versions-

Compare Liberty Mutual Mobile head-to-head

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Liberty Mutual Mobile, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

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