LifeMD Telehealth user reviews, decoded
High confidence · Latest 82 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Recent user voice shows a frustrated sentiment. Users appreciate telehealth consultations provide a convenient and accessible alternative to traditional in-person medical office visits and knowledgeable clinical staff offer helpful guidance and support throughout the weight loss journey for patients, but report automated billing systems continue to charge users after they have attempted to cancel their subscriptions.
Rating: 4.9
Reviews: 99
Confidence: high
The latest update failed to address persistent complaints regarding billing transparency and customer support responsiveness, leaving these issues as active pain points.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Telehealth consultations provide a convenient and accessible alternative to traditional in-person medical office visits
- Knowledgeable clinical staff offer helpful guidance and support throughout the weight loss journey for patients
Common complaints
- Automated billing systems continue to charge users after they have attempted to cancel their subscriptions
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 99 reviews. Updated regularly.