High confidence · Latest 100 of 1.4M total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate ease of use and pickup portal convenience, but report food preparation quality and technical login issues.
Rating: 4.8
Reviews: 1.4M
Confidence: high
How did the latest release land?
Overall
4.7/ 5
★★★★★★
(1.4M)Current version
4.8/ 5
+0.0 vs overall
★★★★★
(763.9K)Main signal post-update: ease of Use.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Ease of Use
- “Truly the easiest app to use. So convenient going to the portal.”
- Pickup Portal Convenience
- “Easy to use, like the pick up portal option as im not social and I can just grab my food and go.”
Complaint
Common complaints
- Food Preparation Quality
- “I ordered a well done pizza and I received a undercooked glob of raw dough”
- Technical Login Issues
- “Error 403: disallowed_useragent Access blocked: Little Caesars’s request does not comply with Google’s policies”
- Customer Service & Refunds
- “Glad I get to give money away and not receive it back as there is no options to do so and receive a refund.”