High confidence · Latest 100 of 19.5K total reviews analyzed
Excited
Recent user voice shows a excited sentiment. Users appreciate effective exercise content and instructional quality, but report deceptive billing practices and lack of diverse representation.
Rating: 4.6
Reviews: 19.5K
Confidence: high
How did the latest release land?
Overall
4.6/ 5
★★★★★★
(19.5K)Current version
4.6/ 5
0.0 vs overall
★★★★★★
(19.5K)Main signal post-update: effective Exercise Content.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Effective Exercise Content
- “reduction in facial puffiness and a toner jawline”
- “feel the muscles in my face and neck getting stronger”
- Instructional Quality
- “videos which are very easy to understand and follow”
- “model shows you exercises and walks you through them”
Complaint
Common complaints
- Deceptive Billing Practices
- “charged 5 times as much”
- “spontaneously charge me $84.79”
- “Have to 'OPT OUT' of add ons”
- Lack of Diverse Representation
- “see more teachers in Luvly who are 50-90, years old”
- “Would love to see men or women in 50s or 60s or older”