High confidence · Latest 100 of 198 total reviews analyzed · Based on 198 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate core email functionality provides reliable document management and communication utility for daily professional tasks, but report post-update stability regressions cause app freezes and prevent users from accessing or sending emails and inflexible email management tools force power users to rely on browser-based workflows for bulk actions.
Rating: 4.1
Reviews: 198
Confidence: high
How did the latest release land?
Overall
4.2/ 5
★★★★★
(18.4M)Current version
4.7/ 5
+0.4 vs overall
★★★★★★
(4.2M)Main signal post-update: core email functionality provides reliable document management and communication utility for daily professional tasks.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Core email functionality provides reliable document management and communication utility for daily professional tasks
- “Users highlight the app as a helpful tool for managing documents and daily correspondence”
- “Positive sentiment centers on the utility of the service for organizing inbox messages”
Complaint
Common complaints
- Post-update stability regressions cause app freezes and prevent users from accessing or sending emails
- “Users report the app fails to send or search for emails following the latest update”
- “Account switching and general navigation trigger GUI freezes in the current build”
- Inflexible email management tools force power users to rely on browser-based workflows for bulk actions
- “Users find it difficult to delete large volumes of mail or manage labels efficiently”
- “The lack of advanced editing and organization features drives users back to desktop browsers”
Request
Most requested
- Bulk email management functions are needed to allow users to clear inboxes efficiently
- “Users request a select-all or bulk delete feature for specific senders”
- “The current requirement to delete messages individually is cited as a major friction point”