Mall of America® user reviews, decoded
High confidence · Latest 72 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Upset
The recent review mood reads upset. Users appreciate occasional users find the app helpful for navigation when the directory kiosks are unavailable, but report forced account creation and data collection requirements prevent users from accessing basic map functionality.
Rating: 2.9
Reviews: 99
Confidence: high
The latest update failed to address the core navigation and registration complaints, as negative feedback regarding the static map and forced account creation remains consistent across all versions.
How did the latest release land?
Overall
1.9/ 5
★★★★★
(612)Current version
2.9/ 5
+0.9 vs overall
★★★★★
(43)Main signal post-update: occasional users find the app helpful for navigation when the directory kiosks are unavailable.
Review themes
Praise
What users love
- Occasional users find the app helpful for navigation when the directory kiosks are unavailable
Complaint
Common complaints
- Forced account creation and data collection requirements prevent users from accessing basic map functionality
Request
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 99 reviews. Updated regularly.