McDonald's user reviews, decoded
High confidence · Latest 120 of 6K total reviews analyzed
Review voice lately leans upset. Users appreciate curbside pickup service remains a fast and convenient option for users when the app functions correctly, but report frequent app crashes and loading failures prevent users from accessing rewards or placing orders at restaurants.
Rating: 4.8
Reviews: 6K
Confidence: high
The latest update has not resolved the core stability issues, as post-update reviews continue to cite frequent crashes and login failures at a high frequency.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Review themes
What users love
- Curbside pickup service remains a fast and convenient option for users when the app functions correctly
Common complaints
- Frequent app crashes and loading failures prevent users from accessing rewards or placing orders at restaurants
Most requested
Full sentiment breakdown
Access the full report for freeAI summary. Key signals synthesized from the latest 5,967 reviews. Updated regularly.