& medical group is a patient-management utility for AND Plastic Surgery Clinic customers, providing access to membership points, contracts, and messaging on iOS and Android.
The App DNA
What makes this app unique?
Patients use the app to avoid administrative friction when checking point balances or verifying treatment details, displacing the need for manual clinic inquiries.
For Existing customers of AND Plastic Surgery Clinic who require access to their treatment history, point balances, and appointment scheduling.
What does it look like?
Key features
Real-time dashboard displaying current membership rank and accumulated points balance.
Direct communication channel between the clinic and the patient for inquiries and updates.
Digital access to specific treatment contract details and history.
How much does it cost?
The app functions as a free utility for existing patients with no in-app purchase or subscription model.
Velocity
Maintenance developmentUX improvementsShow more...
The app currently ships at a maintenance cadence, with 110 days having passed since the last update. Development is limited to minor technical adjustments, as the latest release focused solely on messaging functionality. There is no evidence of active feature development or live operations, with the current release cycle indicating a focus on basic stability rather than growth.
Who built it?
User Sentiment
What do users think recently?
How are ratings & reviews evolving?
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for & medical group
How's the Beauty market?
& medical group holds the #16 Free position in the Japanese Beauty category. The lack of store ratings across all platforms suggests the app is currently under-leveraged as a patient-acquisition or engagement tool.
Read the market outlookThe rivals identified
Unlock the deeper market read.
Access the full report for freeThe Analyst's Read
Key takeaways for & medical group
Where is it heading?
The clinic-app market is shifting toward self-service automation to reduce administrative overhead. & medical group remains in a stable, maintenance-only state, which risks obsolescence if clinic workflows evolve faster than the app's feature set.
- The 111-day update gap indicates the clinic treats the app as a static utility rather than a growth channel.
- Zero store ratings suggest the app is not being promoted to new patients, limiting its role to existing-customer retention.
The SWOT
- Direct messaging channel enables clinic-to-patient communication without third-party platform friction
- Digital contract management reduces administrative overhead for both clinic staff and patients
- Birthday point notifications could be automated to drive clinic visits during off-peak periods
- In-app reservation scheduling could replace manual booking workflows to reduce front-desk call volume
Next best moves
Automate birthday point notifications because current manual processes miss engagement windows → increase clinic visit frequency
+ 1 more prioritized moveThe counter-intuitive read
The app's lack of store ratings is not a failure of the product…
Read the full takeSince the last report: Strategic focus shifted from passive utility maintenance to identifying high-impact automation opportunities for clinic operations. The app remains in a stagnant development cycle, but the analytical framework now prioritizes self-service reservation and automated engagement triggers.
Bottom line
The current maintenance-mode cadence limits & medical group to a passive utility, missing opportunities to drive clinic revenue through automated engagement. Automating reservation and point-redemption workflows would unlock operational efficiency for the clinic staff.
Unlock 2 critical frictions, 1 market threat, 1 more prioritized move and the analyst’s take.
Access the full report for freeFAQ
Can I use & medical group if I am not a clinic patient?
Does & medical group allow me to book new appointments?
Is there a cost to download or use the app?
Sources
Report last updated