High confidence · Latest 60 of 99 total reviews analyzed · Based on 99 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate job search functionality provides value for travelers looking for new assignments, but report excessive app lag and unresponsive touch inputs make timecard entry nearly impossible and redundant payroll processes force users to perform manual data entry multiple times.
Rating: 2.5
Reviews: 99
Confidence: high
How did the latest release land?
Overall
2.5/ 5
★★★★★★
(307)Current version
2.2/ 5
-0.4 vs overall
★★★★★
(143)Main signal post-update: excessive app lag and unresponsive touch inputs make timecard entry nearly impossible.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- Job search functionality provides value for travelers looking for new assignments
- “Users appreciate the ability to view available job listings within the interface”
- “The job search feature is cited as a useful tool for career planning”
Complaint
Common complaints
- Excessive app lag and unresponsive touch inputs make timecard entry nearly impossible
- “Users report extreme delays when attempting to input or edit shift data”
- “Touch interactions frequently fail to register on timecard and signature screens”
- Redundant payroll processes force users to perform manual data entry multiple times
- “Staff are required to clock in at facilities and then manually replicate data in the app”
- “The lack of integration with existing facility systems creates significant administrative burden”
Request
Most requested
- Return to web-based or email-based timecard submission to bypass mobile application failures
- “Users request the ability to submit hours via a standard browser portal”
- “Many travelers express a preference for email submission over the current mobile workflow”