MemberMe+ is a white-label mobile scheduling and booking app for gym members using EZFacility management software.
Product velocity
Maintenance
Daily rank 🇺🇸
—
Health & Fitness
Sentiment
2.5
205 reviews
Nemesis
Industrious
The App DNA
What makes this app unique?
Users hire the app to manage class bookings and facility access, replacing manual check-in processes with a digital interface.
For Members of sports and fitness facilities that utilize EZFacility management software for scheduling and operations.
What does it look like?
Key features
Customized mobile interface using facility logos, colors, and messaging for member engagement
Live access to reservation schedules for classes, trainers, rooms, and courts
How much does it cost?
The app functions as a free utility for members, with monetization occurring at the B2B level through the parent EZFacility management software subscription.
Velocity
Maintenance developmentperformanceopaqueShow more...
The app exhibits a very low release cadence, with only two releases identified over the last 10 months. The development trend is stagnant, as both recent updates consist solely of generic bug fixes and performance improvements. There is no evidence of new features, content, or live operations, indicating a maintenance-focused development cycle.
Who built it?
User Sentiment
What do users think recently?
Review voice lately leans upset. Users appreciate simple and lightweight design allows for quick access to sports information without unnecessary bloat, but report frequent application crashes and blank screens prevent users from accessing gym or club facilities.
How are ratings & reviews evolving?
What users say, by theme
- Simple and lightweight design allows for quick access to sports information without unnecessary bloat
- Frequent application crashes and blank screens prevent users from accessing gym or club facilities
62 of 76 recent reviews analyzed · high confidence · Upset overall
Read the full review analysisCompetition
Competitive landscape for MemberMe+
How's the Health & Fitness market?
MemberMe+ maintains a niche position within the Health & Fitness category, anchored by its B2B integration with EZFacility. The Android rating of 2.31 lags significantly behind the iOS rating of 3.05, signaling that platform-specific technical debt is eroding the user base.
Read the market outlookThe rivals identified
By Fitness Industrious LLC
Industrious competes for the same high-intent user base by offering integrated facility access and scheduling, directly challenging MemberMe+’s role as the primary digital interface for physical fitness spaces.
- Offers digital key access, providing a seamless physical entry experience that MemberMe+ currently lacks entirely.
- Features a robust workspace booking engine that expands utility beyond fitness into broader professional facility management.
- Maintains a significantly higher user rating, suggesting superior UI/UX polish and more reliable feature performance.
Unlock the head-to-head verdict: where this rival wins, and where it loses.
Access the full report for freeThe Analyst's Read
Key takeaways for MemberMe+
Where is it heading?
The fitness facility app market is consolidating around platforms that offer integrated physical access, such as digital keys. MemberMe+ remains exposed due to its focus on scheduling-only utility, and without a shift toward physical-entry parity, it will lose its B2B distribution advantage to more versatile competitors.
- Frequent launch-time crashes prevent core facility check-in, which accelerates churn to competitors that offer more reliable entry experiences.
- The persistent rating gap between iOS and Android indicates that recent stability fixes failed to address platform-specific technical debt.
The SWOT
- White-label service locks facilities into EZFacility management software
- Deep integration with facility-specific scheduling workflows
- Wearable integration for fitness tracking
- Expansion into multi-language support for diverse markets
Next best moves
Rebuild launch sequence because launch-time crashes are the #1 complaint theme → improve retention
+ 1 more prioritized moveThe counter-intuitive read
The app's B2B white-label model is its greatest weakness…
Read the full takeFeature gaps
Digital key access (available in Industrious but missing here) +1
Since the last report: The app's competitive position has declined due to critical stability failures and a significant drop in user sentiment, forcing a pivot toward emergency technical remediation.
Bottom line
MemberMe+ holds its category lead through B2B software lock-in but bleeds users to modern rivals due to critical stability failures, so revenue growth hinges on resolving launch-time crashes to restore basic utility.
Unlock 3 critical frictions, 2 market threats, 1 more prioritized move and the analyst’s take.
Access the full report for freeReport last updated