Low confidence · Latest 61 of 73 total reviews analyzed · Based on 73 reviews. Signal may be noisy.
Mixed
Recent user voice shows a mixed sentiment. Users appreciate long-term credit union members appreciate the reliable access to basic account management functions, but report mobile deposit functionality fails frequently due to image processing errors and app instability.
Rating: 3.3
Reviews: 73
Confidence: low
How did the latest release land?
Overall
3.6/ 5
★★★★★★
(158)Current version
2.7/ 5
-0.9 vs overall
★★★★★★
(36)Main signal post-update: mobile deposit functionality fails frequently due to image processing errors and app instability.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- Long-term credit union members appreciate the reliable access to basic account management functions
- “Users express satisfaction with the ability to view accounts and transfer funds”
- “Long-term members value the credit union service and branch accessibility”
Complaint
Common complaints
- Mobile deposit functionality fails frequently due to image processing errors and app instability
- “Users report the app crashes or logs out when attempting to capture check images”
- “Image quality is consistently described as blurry or unreadable after processing”
Request
Most requested
- Integration of modern payment services like Zelle to facilitate faster money transfers
- “Users specifically request the activation of Zelle for improved payment capabilities”