Merseytravel Journey Planner user reviews, decoded
Medium confidence · 12 reviews analyzed
Fresh user feedback skews frustrated. Users appreciate the journey planning feature provides helpful arrival times and walking directions to the nearest bus stop.
Rating: 5.0
Reviews: 12
Confidence: medium
The latest update has not addressed the core complaints regarding live tracking and UI usability, leading to a decline in sentiment compared to the previous service experience.
How did the latest release land?
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
How have ratings & review volume moved?
Rating, review sentiment, and total reviews over time, with release markers showing the post-launch impact.
Vertical markers = app releases. Hover any release for the post-release impact delta.
Limited review volume (12 reviews). Sentiment analysis will deepen as more data lands.