High confidence · Latest 100 of 544 total reviews analyzed

Mixed

Recent user voice shows a mixed sentiment. Users appreciate reliable voice and video call quality enables consistent long-distance communication for families and friends, but report persistent technical glitches and stability issues disrupt core messaging and media viewing experiences post-update.

Rating: 4.7

Reviews: 544

Confidence: high

How did the latest release land?

Overall
4.7/ 5
(123.8M)
Current version
4.7/ 5
-0.1 vs overall
(12.3M)
Main signal post-update: persistent technical glitches and stability issues disrupt core messaging and media viewing experiences post-update.

Sentiment over time

Weekly average rating and review volume across stores, last 90 days.

Review themes

Praise

What users love

  • Reliable voice and video call quality enables consistent long-distance communication for families and friends
    • Users report clear audio and video connections even when using international hotel networks
Complaint

Common complaints

  • Persistent technical glitches and stability issues disrupt core messaging and media viewing experiences post-update
    • Users report inability to view older photos and videos within chat threads
Request

Most requested

  • Native application support for wearable devices to enable message initiation from the wrist
    • Users request the ability to start new conversations directly from their smartwatches

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by Messenger, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0