High confidence · Latest 100 of 544 total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate reliable voice and video call quality enables consistent long-distance communication for families and friends, but report persistent technical glitches and stability issues disrupt core messaging and media viewing experiences post-update.
Rating: 4.7
Reviews: 544
Confidence: high
How did the latest release land?
Overall
4.7/ 5
★★★★★★
(123.8M)Current version
4.7/ 5
-0.1 vs overall
★★★★★★
(12.3M)Main signal post-update: persistent technical glitches and stability issues disrupt core messaging and media viewing experiences post-update.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Reliable voice and video call quality enables consistent long-distance communication for families and friends
- “Users report clear audio and video connections even when using international hotel networks”
Complaint
Common complaints
- Persistent technical glitches and stability issues disrupt core messaging and media viewing experiences post-update
- “Users report inability to view older photos and videos within chat threads”
Request
Most requested
- Native application support for wearable devices to enable message initiation from the wrist
- “Users request the ability to start new conversations directly from their smartwatches”