High confidence · Latest 100 of 55.6K total reviews analyzed
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate basic functionality, but report system unreliability and sync issues and login and account access loops.
Rating: 4.0
Reviews: 55.6K
Confidence: high
How did the latest release land?
Overall
3.8/ 5
★★★★★
(55.9K)Current version
4.1/ 5
+0.2 vs overall
★★★★★
(7.2K)Main signal post-update: basic Functionality.
Review themes
Praise
What users love
- Basic Functionality
- “Easy to manage parental control”
- “Great to manage youth screen habit!”
- “It works almost too good”
Complaint
Common complaints
- System Unreliability and Sync Issues
- “App time tracking is not reliable. Minecraft launcher time is doubled.”
- “Screen time limits are ignored, period.”
- “Approvals are not working, not syncing with child device.”
- Login and Account Access Loops
- “Unable to set up user accounts either thru app or web interface.”
- “The parental consent process is VERY BROKEN. It keeps sending mean OPT only to loop back.”
- “It signed me out and now refuses to let me sign in.”