- The request submission flow now prompts users to upload a photo before selecting a location or category, enabling AI-powered category suggestions based on images and search keywords, along with improved search functionality for a smarter and more intuitive experience.

- This update introduces smarter category suggestions powered by AI, improved search functionality, and in-app update prompts for a smoother experience.

- Update age ratings responses

- Bug fixes and minor enhancements

- Fixed bug in request form, in which text input was scrambled on devices running iOS 26.
- Fixed bug in request comment form, in which prepared message option was missing for staff users.

- Accessibility improvements (WCAG)
- Map improvement in duplicate request detection
- User account logout improvement

- Accessibility improvements (WCAG)
- Switch to ArcGIS Maps, for platform consistency
- UI Updates

- Upgrade iOS version
- Fix inability to scroll request questions when using larger (accessible) font sizes

- Minor bug fixes

- Upgrade iOS version

- Fix inconsistent photo thumbnails during request submission
- Fix caching issue preventing user account switching
- Misc. fixes

- Improved request form UI to support block submission option
- Added link to Manage Account from user profile
- Bug fixes

We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services

We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services

We’re updating our iOS application to support the following:
• Active URLs in secondary questions
• Active URLs in Comments
• Bug fixes to enhance performance and functionality
• Improved Request location services

We’re updating our iOS application to support the following:
• Swipe left to flag comments
• Accessibility improvements on color contrast, font sizes, and button sizes
• Bug fixes for the map and list views of Requests

We’re updating our iOS application to support the following:
• Support for max character counts on secondary questions
• Required and publicly displayed labels added to secondary questions

• Fixes crash after commenting in iOS 13.4

Communication is critical so we’ve improved commenting on requests with a new design and better image loading and status changes

We’ve also added internal commenting for service providers to better facilitate the communications necessary to resolve requests

We included deep linking to requests so you can have direct access to issues in the app from shared links in emails or messages.

Last but not least, we smashed a few bugs in viewing and navigating organizations in your area, updated the issue card UI, and made it easier to share issues with your neighbors

Place screen bug fixes.

We updated the Place Tab design to better showcase services, events, and offerings. The new horizontal mobile button layout allows more space making button titles easier to read. Even more, we added a new section that displays the all-time issues fixed by the organization.

Performance updates.
Manage in crm link for service providers and improved messaging for reporting.

Enhanced user experience and bug fixes.

Update new mobile button alert

Design Update

• Upgraded SDK to iOS 8
• Added 64-bit support
• Architecture improvements
• UI/Design improvements
• Bug fixes