High confidence · Latest 110 of 112 total reviews analyzed · Based on 112 reviews. Signal may be noisy.
Frustrated
Recent user voice shows a frustrated sentiment. Users appreciate parking payment convenience saves users from returning to vehicles to extend sessions, but report application crashes immediately upon selecting parking locations following the latest update and registration barriers for international visitors prevent non-uk mobile number usage.
Rating: 2.4
Reviews: 112
Confidence: high
How did the latest release land?
Overall
2.4/ 5
★★★★★★
(28.6K)Current version
4.3/ 5
+1.9 vs overall
★★★★★★
(56)Main signal post-update: parking payment convenience saves users from returning to vehicles to extend sessions.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Parking payment convenience saves users from returning to vehicles to extend sessions
- “Users appreciate the ability to add time remotely when work runs late”
- “The app removes the need to carry physical coins or visit machines”
Complaint
Common complaints
- Application crashes immediately upon selecting parking locations following the latest update
- “Users report the app closes and returns to the home screen when attempting to pay”
- “Multiple reports confirm the app is currently unusable for initiating parking sessions”
- Registration barriers for international visitors prevent non-UK mobile number usage
- “Visitors from abroad cannot register accounts due to phone number format restrictions”
- “International travelers are forced to use alternative payment methods or risk fines”
- Lack of immediate payment confirmation creates anxiety regarding potential parking fines
- “Users report paying for parking but receiving no proof of transaction”
- “The delay between payment and receipt generation leads to uncertainty and duplicate charges”
Request
Most requested
- Integration of digital wallet payment options to simplify transaction security
- “Users request support for Apple Pay and PayPal to avoid manual card entry”
- “Customers express reluctance to store card details directly within the application”