High confidence · Latest 100 of 148 total reviews analyzed · Based on 148 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate occasional positive experiences during game attendance for fans of specific teams, but report persistent login loops and authentication failures prevent users from accessing purchased tickets and forced app usage for ticket management creates unnecessary friction for casual attendees.
Rating: 4.7
Reviews: 148
Confidence: high
How did the latest release land?
Overall
4.6/ 5
★★★★★★
(1.4M)Current version
4.7/ 5
+0.1 vs overall
★★★★★★
(1.2M)Main signal post-update: occasional positive experiences during game attendance for fans of specific teams.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Occasional positive experiences during game attendance for fans of specific teams
- “Users mention purchasing tickets for specific team games”
- “Some fans report successful entry on game day”
Complaint
Common complaints
- Persistent login loops and authentication failures prevent users from accessing purchased tickets
- “Users report being stuck on the get started screen after authentication”
- “Multiple accounts of password reset emails failing to arrive”
- Forced app usage for ticket management creates unnecessary friction for casual attendees
- “Users express frustration at the inability to use standard digital wallets”
- “Complaints regarding the requirement to create an account for simple ticket access”
Request
Most requested
- Integration with standard digital wallet services to bypass mandatory app usage
- “Users request the ability to store tickets in standard mobile wallet apps”
- “Requests to receive tickets via email instead of requiring app installation”