High confidence · Latest 100 of 1M total reviews analyzed
Upset
Recent user voice shows a upset sentiment. Users appreciate comprehensive content, but report streaming stability & playback bugs and blackout restrictions & location errors.
Rating: 4.7
Reviews: 1M
Confidence: high
How did the latest release land?
Overall
4.6/ 5
★★★★★★
(1M)Current version
4.7/ 5
+0.1 vs overall
★★★★★★
(772.5K)Main signal post-update: comprehensive Content.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Comprehensive Content
- “one stop for all your baseball”
- “MLB is the best”
Complaint
Common complaints
- Streaming Stability & Playback Bugs
- “App keeps closing back to the home screen.”
- “Every time it goes to a commercial break, the app doesn't return to the game.”
- Blackout Restrictions & Location Errors
- “The app keeps telling me that I'm in-market and can't watch or listen to the games but only when I'm on mobile data.”
- Poor UI/UX Redesign
- “The new design on the scores page is terrible”
- “Everything is still GIGANTIC. Why can’t I just get back the damn box score view”