Mobil Serv Sample Scan is a B2B utility app for industrial technicians to digitize oil sample bottle data for the Mobil Serv Lubrication Analysis program.
Product velocity
Dormant
Daily rank 🇺🇸
—
Business
Sentiment
3.8
133 reviews
Nemesis
OBD2 Car Scanner - ELM Torque
The App DNA
What makes this app unique?
Users hire this app to eliminate manual labeling and ensure equipment data accuracy, but the current technical state forces users back to manual processes, so the PM must address stability to maintain the enterprise workflow.
For Industrial field technicians and maintenance staff using the Mobil Serv Lubrication Analysis program.
What does it look like?
Key features
Captures sample bottle data via camera scan to eliminate manual label printing.
Links scanned sample bottles to specific equipment assets via QR code or manual selection.
How much does it cost?
The app functions as a free utility tool for enterprise clients, with no direct consumer monetization.
Velocity
Dormant developmentUX improvementsperformanceShow more...
Development has ceased, with no updates or feature releases in over eight years. The app remains in a zombie state, as the last recorded update occurred 2,989 days ago. There is no evidence of ongoing maintenance or operational activity.
Who built it?
Exxon Mobil
9 apps tracked · Business
Mobilawy
Esso: Spaarprogramma
Esso Singapore
Esso and Mobil™ App
Esso PRO
Esso: Pay for fuel, get points
Mobil New Zealand
Exxon Mobil Rewards+User Sentiment
What do users think recently?
Fresh user feedback skews mixed. Users appreciate the fast delivery of rewards and gift incentives within the application interface.
How are ratings & reviews evolving?
What users say, by theme
- Users appreciate the fast delivery of rewards and gift incentives within the application interface
- Scanning functionality fails to recognize bottle codes or redirects users to the website instead
17 of 17 recent reviews analyzed · moderate confidence · Mixed overall
Read the full review analysisUnlock 1 more frustration theme, each backed by review evidence.
Access the full report for freeCompetition
Competitive landscape for Mobil Serv Sample Scan
How's the Business market?
Mobil Serv Sample Scan operates as a niche B2B utility within the Business category, holding a 2.57 rating on iOS. The lack of updates since 2018 signals a maintenance-only posture that leaves the tool vulnerable to modern diagnostic competitors.
Read the market outlookThe rivals identified
By Cards
This app competes directly for the user's attention regarding vehicle health diagnostics and sensor data, mirroring the Mobil Serv intent of asset monitoring.
- Offers deep real-time sensor tracking that provides immediate feedback compared to Mobil Serv's static sampling.
- Maintains a massive user base and high review volume, creating a strong network effect for diagnostic data.
- Provides comprehensive fault code management, addressing immediate vehicle repair needs rather than just fluid analysis.
Unlock the head-to-head verdict: where this rival wins, and where it loses.
Access the full report for freeThe Analyst's Read
Key takeaways for Mobil Serv Sample Scan
Where is it heading?
The industrial diagnostic market is shifting toward real-time IoT sensor data, leaving static lab-based sampling tools like Mobil Serv Sample Scan increasingly exposed. Without a roadmap to modernize the scanning engine, the app will continue to lose relevance to diagnostic tools that provide instant feedback to field technicians.
- Persistent scanning failures and app crashes in the latest version erode the daily active habit, which compounds the rating drag already visible on iOS.
The SWOT
- Trusted ExxonMobil brand for industrial-grade fluid analysis accuracy
- Integration of real-time IoT sensor data to compete with instant diagnostic rivals
Next best moves
Audit scanning logic because invalid code errors are the top complaint → reduce churn
The counter-intuitive read
The app's primary risk is not its lack of features…
Read the full takeFeature gaps
Real-time sensor tracking (available in OBD2 Car Scanner but absent here)
Since the last report: The report highlights a deepening competitive disadvantage as the app remains in a maintenance-only state while diagnostic rivals pivot to real-time IoT sensor data.
Bottom line
Mobil Serv Sample Scan maintains a necessary B2B workflow for fluid analysis, but its technical instability and lack of updates since 2018 alienate field technicians, so the PM should prioritize a stability audit to prevent further erosion of the enterprise user base.
Unlock 2 critical frictions, 1 market threat and the analyst’s take.
Access the full report for freeSources
- [1] App Store, source
Report last updated