High confidence · Latest 61 of 108 total reviews analyzed · Based on 108 reviews. Signal may be noisy.
Upset
Recent user voice shows a upset sentiment. Users appreciate historical utility of the offender tracking database provided significant value for long-term users, but report persistent loading screen freezes prevent users from accessing offender data or signing in.
Rating: 2.4
Reviews: 108
Confidence: high
How did the latest release land?
Overall
2.6/ 5
★★★★★★
(42.4K)Current version
2.0/ 5
-0.6 vs overall
★★★★★
(3.6K)Main signal post-update: persistent loading screen freezes prevent users from accessing offender data or signing in.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Historical utility of the offender tracking database provided significant value for long-term users
- “Users mention relying on the app for years to monitor local offender status”
- “Long-term users express disappointment because the app was previously highly effective”
Complaint
Common complaints
- Persistent loading screen freezes prevent users from accessing offender data or signing in
- “Multiple reports of the application hanging indefinitely on the loading screen”
- “Users unable to progress past the neighborhood selection or sign-in phase”