High confidence · Latest 100 of 36.9K total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate secure digital sign-up process, but report high service fees.
Rating: 3.5
Reviews: 36.9K
Confidence: high
How did the latest release land?
Overall
3.5/ 5
★★★★★★
(37K)Current version
4.2/ 5
+0.7 vs overall
★★★★★
(135)Main signal post-update: secure digital sign-up process.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Review themes
Praise
What users love
- Secure digital sign-up process
- “Fully digital sign-up”
- “Scan ID”
Complaint
Common complaints
- High service fees
- “Fees starting at 16%”