Mudik BPJS Kesehatan is a free informational utility for JKN participants and travelers in Indonesia, providing directories for health facilities and emergency contacts on iOS.
The App DNA
What makes this app unique?
The app removes the cognitive cost of searching for network-approved health facilities during the high-stress, high-mobility mudik holiday period.
For BPJS Kesehatan participants and the general public traveling within Indonesia during holiday periods.
What does it look like?
Key features
Maps nearby health facilities based on user location for navigation, ensuring users remain within the JKN network.
Directory of emergency and essential contact numbers for travelers.
FAQ repository addressing common queries from JKN participants, reducing support volume.
How much does it cost?
The app is a free utility provided by the government agency to support JKN participants.
Velocity
Dormant developmentopaqueShow more...
The app has reached a zombie state, with no updates or feature releases in over seven years. The last recorded version was released 2,642 days ago, indicating that development has been entirely abandoned. There is no evidence of ongoing maintenance or operational support for the platform.
Who built it?
BPJS Kesehatan
4 apps tracked · Medical
INTAN BPJS Kesehatan
Mobile JKN
Mobile JKN FaskesUser Sentiment
What do users think recently?
How are ratings & reviews evolving?
Not enough recent reviews to extract reliable themes yet.
Read the full review analysisCompetition
Competitive landscape for Mudik BPJS Kesehatan
How's the Medical market?
Mudik BPJS Kesehatan holds a niche position as a government-issued travel utility, though its seven-year update gap limits its competitive relevance against modern mapping platforms.
Read the market outlookThe rivals identified
Unlock the deeper market read.
Access the full report for freeThe Analyst's Read
Key takeaways for Mudik BPJS Kesehatan
Where is it heading?
The market for travel utilities is consolidating around real-time, platform-integrated mapping services that provide dynamic data. Mudik BPJS Kesehatan remains static, meaning it will continue to lose relevance as users shift to platforms that offer live information, ultimately necessitating a consolidation into the primary JKN ecosystem.
- The seven-year update hiatus indicates the product is in a zombie state, which erodes user trust in the accuracy of the health facility directory.
The SWOT
- Government-backed status provides a trusted, authoritative source for JKN participant information
- Integrating real-time facility status could modernize the utility for current travel patterns
Next best moves
Sunset the standalone app because the seven-year update gap renders it a maintenance liability → reduce brand fragmentation
+ 1 more prioritized moveThe counter-intuitive read
The app's greatest risk is not its lack of features…
Read the full takeSince the last report: The application remains in a dormant state, with no functional or strategic changes recorded since the last report. The seven-year development gap continues to render the product a legacy asset.
Bottom line
Mudik BPJS Kesehatan serves as a legacy directory, but the seven-year development gap makes it a liability compared to real-time mapping alternatives. Migrating its core functions into the primary JKN application would better serve participants while eliminating the maintenance cost of a dormant asset.
Unlock 1 critical friction, 1 market threat, 1 more prioritized move and the analyst’s take.
Access the full report for freeSources
- [1] App Store, source
Report last updated