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JABATAN DIGITAL NEGARA (JDN)

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Report updated May 19, 2026

Respons Rakyat V2

For citizens seeking a direct digital channel to report issues and provide feedback on public services.

ByJABATAN DIGITAL NEGARA (JDN)

ReferenceProductivity

Overview · Full Intel report in progress

What is Respons Rakyat V2?

Respons Rakyat V2 is a government-developed mobile application designed to streamline the submission of complaints, feedback, and suggestions regarding public services. It facilitates direct communication between citizens and authorities, ensuring a transparent and efficient resolution process.

Current Momentum

v3.1

fix upload attachment

Competition

Rivals identification in progress

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What makes this app unique?

What Does It Look Like?

What Are The Key Features?

Digital Complaint ChannelStandard

Provides an official platform for users to submit complaints, feedback, and suggestions to the Public Complaints Bureau.

Real-time Status TrackingStandard

Allows users to monitor the progress and status of their submitted complaints.

Evidence UploadStandard

Enables users to attach images to their submissions to serve as supporting evidence.

Two-way InteractionStandard

Facilitates direct communication between government officials and complainants for feedback and resolution.

How much does it cost?

Free

Who Built It?

JABATAN DIGITAL NEGARA (JDN)

★★★★★

(917.4K)

Centralizing access to Malaysian government services through a unified digital ecosystem. Streamlining public administration for citizens and civil servants alike.