My PetSafe® vs its rivals

Side-by-side comparison against My PetSafe®'s closest competitors — identity, store metrics, ratings & sentiment, and strategic intel.

My PetSafe®
This App
MyAquarium
New Kid
Core Identity
DeveloperRadio Systems CorporationPETBACKER PTE. LTD.PawshakeProtect Animals With Satellites, LLCYusuke MorimotoAvidAqua, LLCPet Pocketbook Inc.
CategoryLifestyleSocial NetworkingTravelLifestyleLifestyleLifestyleBusiness
PlatformiOS, AndroidiOSiOSiOS, AndroidiOSiOS, AndroidAndroid, iOS
Store Metrics
Rating3.7 / 54.5 / 54.6 / 54.1 / 50.0 / 55.0 / 54.7 / 5
Ratings Count7146553968,1740211
PriceFreeFreeFreeFreeFreeFreeFree
Release DateFeb 13, 2020Oct 25, 2016Jan 16, 2014Jul 15, 2020Apr 14, 2024Feb 1, 2026May 20, 2025
Last UpdatedMay 5, 2026May 2, 2026May 4, 2026Apr 20, 2026Feb 1, 2026Mar 26, 2026May 10, 2026
Sentiment & Reviews
Sentimentmixedpositive-mixed---
Score50/10085/100-55/100---
Praises
  • Centralized control of multiple devices
  • Speed of finding sitters
-
  • Virtual fence boundaries provide reliable containment for high-energy dog breeds on large properties
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Complaints
  • Connectivity instability and performance gaps
  • Lack of insurance guarantees
-
  • Hardware reliability issues lead to frequent device failures and inconsistent battery performance post-purchase
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Requests---
  • Physical handheld remote accessory for immediate manual correction without relying on mobile app connectivity
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Strategic Intel
Strengths
  • Unified dashboard for multi-product control
  • Unlimited family access sharing reduces friction
  • SEO-optimized directory functions as a B2B distribution moat for local service providers
  • Smart Request Matching reduces search friction for time-sensitive owners
  • Escrow payment system ensures provider compensation
  • Human-vetted sitter profiles ensure service quality
  • Pawshake Guarantee provides a critical safety net
  • Secure payment processing for all bookings
  • Local fence storage on hardware creates high switching costs
  • Cesar Millan training partnership provides unique behavioral training moat
  • Precision+ GPS data justifies premium hardware price point
  • Translucent UI design provides a specialized aesthetic for high-end aquascaping documentation
  • Hardware-integrated calibration tools create high switching costs for InSight Pro owners
  • Proprietary network connectivity ensures a stable user-to-hardware feedback loop
  • GPS-verified visit tracking provides objective proof-of-service for pet parents
  • Real-time staff compensation tracking reduces administrative churn for business owners
Weaknesses
  • 0.78★ Android-iOS rating gap
  • No offline functionality for remote monitoring
  • Lack of veterinary coverage creates a trust deficit vs. insured competitors
  • Open marketplace model lacks the manual vetting of premium rivals
  • Commission-based model creates price sensitivity for service providers
  • No new sitter applications since 2021
  • Lack of educational content reduces session frequency
  • Absence of live walk tracking features
  • Premium hardware price point above category median
  • Frequent device failure reports within the first year
  • 0.08★ Android-iOS rating gap
  • Zero rating count indicates a lack of market trust and discoverability
  • Subscription model lacks free-tier value to drive initial adoption
  • Zero livestock or plant inventory tracking
  • No support for manual logging outside of AvidAqua hardware
  • 0-rating on Android platform
  • 2.75 Android rating indicates significant mobile performance issues
  • Subscription-only access limits top-of-funnel growth for independent contractors
Pricingfreefreemiumfreemiumpaidsubscriptionfreesubscription
MomentumMaintenanceZombieMaintenanceMaintenanceMaintenanceMaintenanceMaintenance
Update Cadence2 versions, ~7d avg1 versions1 versions2 versions, ~2d avg1 versions2 versions, 2 majors/6mo, ~0d avg2 versions, ~2d avg

Compare My PetSafe® head-to-head

Disclosure: Independent intel to help mobile builders succeed.

AI-powered analysis with editorial review, built from publicly available sources. Marlvel.ai is not affiliated with, endorsed by, or sponsored by My PetSafe®, its developer, the app publisher, Apple, or Google Play. All trademarks, logos, and screenshots referenced remain the property of their respective owners.

Data licensed under CC-BY-NC 4.0