High confidence · Latest 100 of 38.7K total reviews analyzed
Mixed
Recent user voice shows a mixed sentiment. Users appreciate convenience of ordering, but report app stability and performance and order fulfillment and communication.
Rating: 4.8
Reviews: 38.7K
Confidence: high
How did the latest release land?
Overall
4.8/ 5
★★★★★
(38.8K)Current version
4.8/ 5
0.0 vs overall
★★★★★
(38.8K)Main signal post-update: convenience of Ordering.
Sentiment over time
Weekly average rating and review volume across stores, last 90 days.
Not enough recent reviews to plot a sentiment trend.
Review themes
Praise
What users love
- Convenience of Ordering
- “The app is much easier to use than going to the website online, and faster than calling in an order.”
Complaint
Common complaints
- App Stability and Performance
- “I’m not able to log in on iPhone. It continually freezes and crashes at the login screen.”
- Order Fulfillment and Communication
- “I have ordered supplies and it’s been almost a month and items have not been even shipped”